Terms of Service

Who we are

Wrenbook is funeral home software built and operated by Kompa, a company registered in France. Everything on this page applies to the website you are reading, wrenbook.com, and to the application we open for your firm.

The product is built for funeral homes in the United States and the company behind it is French. That is worth knowing here rather than discovering it in the last section of the Terms.

Company

Kompa

Legal form

Société par actions simplifiée à associé unique (SASU), a French simplified joint-stock company

Share capital

€1,000

Registered office

11 route de la Faisanderie, 78110 Le Vésinet, France

Registration

RCS Versailles 106 806 268, registered on June 26, 2026

VAT number

FR74 106 806 268

Publication director

Benoit Roubaud, President

Contact

hello@wrenbook.com

By opening a workspace or using Wrenbook, you agree to these terms. You are almost certainly doing that for a funeral home, so "you" means that firm, and by accepting you confirm you may accept on its behalf.

What Wrenbook does

Wrenbook is the case file for an independent funeral home. You open a case from the first call, the details you enter fill the forms that need them — the death certificate worksheet, the permit for disposition, the SSA-721, cremation authorizations — and the product builds your general price list and an itemized statement of goods and services, records payments, and produces documents to be signed on screen or on paper.

Wrenbook produces documents. It does not file them. There is no electronic submission to a state registry in this product. What leaves your firm, leaves because a director sent it.

What stays your call, and always will

• A licensed director signs. The product prints a name and a license number on a form because you told it to; it does not hold a license and it cannot sign for you.
• The cause of death is certified by a physician or a coroner, not by Wrenbook and not by you. The product tracks who certifies and how far along it is.
• You check the document before it goes out. Nothing is filed without your review, and a form filled from a case file is still a form you are handing to a family or to the state.
• The Funeral Rule binds your firm. Wrenbook builds price lists and statements that follow 16 CFR Part 453 as we read it — including keeping the required disclosures on the same page as the prices they belong to, which the product measures rather than hopes for. Reading a rule correctly is our job; being compliant is yours, and you should read what the product hands you before you hand it to a family.

Your workspace

Signing in is by email: you enter your address, we send a link, following it signs you in. There is no password to lose, which also means whoever can read your inbox can enter your workspace. Keep that address under your control and tell us at hello@wrenbook.com if it is compromised.

Everyone in your firm sees every case in your firm. That is deliberate — a funeral home is a firm, not a set of private caseloads, and the person covering the weekend needs the file. What is not shared out is the sensitive part: opening a Social Security number takes a licensed director, whatever else someone's role allows. That is set out in the Privacy Policy.

Every plan includes unlimited users. Nobody pays per seat, and nobody shares a login to save one.

What it costs

• Solo — $149/mo. For firms up to 75 calls a year.
• Standard — $249/mo. For firms up to 300 calls a year, plus multiple locations and insurance assignment tracking.

Month to month. No setup fee, no contract, no minimum term, and cancel whenever you want. Prices are in US dollars and do not include any tax that may be due where you are. If we raise a price, you hear about it before it applies to you.

Those case volumes are what each plan is priced around, not a gate the software enforces. Nothing in Wrenbook counts your cases and nothing stops working because you had a heavy year. If your volume settles at another tier, we will have a conversation about it — you will not discover it at two in the morning with a family in the front room.

How billing actually works today

There is no checkout in the product and no subscription screen. We set your subscription up with you, Stripe bills your card and sends the invoices, and the application holds nothing about it beyond which plan you are on and whether it is paid. Card details are entered at Stripe and never reach us.

Nothing in Wrenbook ever locks because of billing. There is no gate on an unpaid invoice — no case held hostage, no export withheld, no read-only mode. If something goes wrong with a payment, a person contacts you about it. A funeral home in the middle of a service is not a collections lever.

The free trial

Thirty days, the full product, no credit card. We open your workspace and migrate your cases, contacts and price lists for you, free. At the end you pick a plan, or you do not and the workspace closes. Either way, ask and we export everything for you.

What you put into Wrenbook is yours

Your case files, your documents, your price lists, your contacts and your firm's identity stay yours. We claim no ownership of them. You give us only the permission we need to run the service: to store that content, to process it, to render it into the forms you asked for, and to hand it back to you.

We do not sell your content, we do not advertise with it, and we do not use it to train machine-learning models — ours or anyone else's. As of the date at the top of this page, no model of any kind reads it: there is no transcription and no AI provider in the product. If that changes, the Privacy Policy will say so before it does.

The family's details are your responsibility first

A case file is almost entirely other people's personal data — a decedent, an informant, a surviving spouse, children, Social Security numbers. You are the one who decides to collect it, so you are the one who must have the standing to. Wrenbook handles it on your instructions.

In practice: take your instructions from the person actually entitled to give them. The product records which rank of authority someone claims, because the cremation authorization asks for it — but that is a declaration, not a verification. Wrenbook does not and cannot check that the person in front of you is who the law puts in charge of the disposition. It gives you the field; the judgment is yours.

If someone whose details are in one of your cases asks us to change or remove them, we will point them to you and help you do it, because you are the one who decides what goes on the next form.

Taking your data out, and leaving

Any member of your firm can export everything, at any time, in one click, without asking us: every case, every person, every note and payment, every price list, and every document exactly as it was filed — as spreadsheets and plain web pages that open with a double-click, plus a machine-readable copy for whoever migrates you next. It works the day you sign up and it works the day you leave.

You can stop whenever you want. We can suspend or close a workspace that breaks these terms or that puts other people's data at risk, with notice unless the situation does not allow for it. After you stop, take your export; ask us to erase the firm entirely and we will, permanently. What happens to data in the meantime is set out in the Privacy Policy, and the short version is that we do not delete case records on our own initiative.

What you may not do

• Put data into Wrenbook that you have no right to hold.
• Try to reach cases, files or workspaces that are not your firm's, or probe the service for ways to do so. Telling us about a hole you found is welcome; walking through it is not.
• Resell Wrenbook, or run it as a service for another firm under another name, without a written agreement from us.
• Put automated load on the service that a funeral home would not produce.

Availability

We do not promise a service level. Wrenbook is a young product run by a small team; it will be down sometimes and it will change. Wrenbook is provided as it is, and we do not warrant that it will be uninterrupted or error-free.

Which is exactly why the export exists and why it needs no account, no internet and no permission from us to open. If we are unreachable on the worst possible morning, the copy on your own machine still opens with a double-click.

Liability

To the extent the law allows, our total liability to your firm for any claim arising out of or relating to Wrenbook is limited to what you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential loss — lost profit, lost business, reputational harm, or data you held another copy of.

Nothing above limits liability that cannot be limited by law, including for fraud or wilful misconduct, for gross negligence, and for death or personal injury caused by negligence.

The plainer version: the tool does not remove your professional judgment, and it does not carry it either. A form filled from a case file is a form you checked and a director signed. A price list the product built is a price list your firm hands to a family. Those decisions stay yours, and so does the responsibility for them.

If your firm needs a data processing addendum

Ask us.

Changes to these terms

We will change this page as the product changes. If a change matters to you — price, what we do with your content, how you leave — we will tell you by email before it takes effect. The date at the top of this page is the version you are reading.

Law and disputes

These terms are governed by French law, and the courts of Versailles, France have jurisdiction. That is true wherever your firm is: you are contracting with Kompa, and this is the law that applies.

Before going anywhere near a court, write to us. Almost everything is a misunderstanding that gets fixed the same week.

Reaching us

Use hello@wrenbook.com for anything: a question about these terms, a request about your data, or a legal notice. It reaches the same people.