What does Osiris funeral software cover, and where does it stop?
Osiris publishes two things almost nobody else in this category publishes: a figure, and a way in that does not start with a salesperson. Its pricing page says "plan prices start at $79/month and up", priced "Based on your at need call volume", with "no contracts or long-term commitments, just a simple monthly agreement that you can cancel at any time", and its home page offers "Try Osiris Free For 30 Days". The rest of what it sells is a service rather than a screen: a dedicated success manager, every government form loaded, your price lists entered for you, and time with a QuickBooks specialist. What follows is what its own pages showed on September 7, 2026, beside three other systems in the same category and our own, and then five situations where the difference decides. The honest summary before the detail: on recording cremation times and on getting paid without the family driving in, Osiris wins and ours does not compete. On knowing which forms are actually in the system and in which revision, on changing a price yourself after go-live, and on what adding a fourth person to the account costs, the answer goes the other way.
What each vendor's own page shows
Which one, depending on what you are solving
Osiris names this outright: its crematory component tracks "cremation pickup and drop-off times, record when tasks are complete". Halcyon offers Body Tracking, though as one of its named add-ons rather than part of the base system. Wrenbook has nothing here at all, and it is not a matter of degree: no table in it models the remains, a chain of custody, a vehicle, a room or a retort, so there is no place to put the time the body came in and no place to put the time it went out. It holds the case, its documents and its money, and the physical work happens outside it. A firm that operates its own crematory is asking this question first, and it should get the honest answer: a system that has never modelled the object cannot be configured into tracking it.
This is the small, unglamorous thing that decides a lot of these purchases, and Osiris answers it in one sentence: "Osiris ePay allows direct billing with your client families", where you "Just send the invoice link to your client, payment is captured". Nothing in Wrenbook can be opened by a relative. It has no public surface of any kind, no site, no planning page, no store, no link a family member can tap at eleven at night, so a balance is settled the way it was settled before: in the building, by post, or over the phone with somebody writing a card number down. Wrenbook records the payment against the case once it exists; it does not provide the way the family makes it. Passare and Halcyon both carry payment tools too, so this is not one vendor’s property, but Osiris is the one that publishes the mechanism in a sentence a reader can picture, which is why the pick is written to it here.
"All Government Forms Included (Federal, State, Local)" is Osiris’s single largest promise, and it is the one its pricing page gives a reader no way to test: no state named, no form number, no revision date. Halcyon’s "huge system library of forms" leaves the same three blanks. This matters because a form set is not one thing. It is a specific document, in a specific state, at a specific revision, and the one that is missing or out of date is the one that costs an amended certificate. Wrenbook publishes its list and the list is short: the Georgia death certificate worksheet (Form 3903, items 1–26b), the SSA-721 Statement of Death by Funeral Director, the disposition permit (Form 3934, cited to O.C.G.A. § 31-10-20) and the cremation authorisation (Ga. Comp. R. & Regs. R. 250-6-.09). Four documents, named, each with the text it is read from. That list also says plainly what is not there: one state, and no promise about the other forty-nine. A firm outside Georgia should stop reading here. A firm inside it gets something the two larger claims do not offer, which is the ability to check the claim before signing rather than after.
Osiris sells the entry of your price lists as part of arriving: "Complete Entry of Your Price Lists (GPL, CPL, OCPL)", done alongside a "Partnership with a Dedicated Customer Success Manager". That is genuinely valuable on day one, and it answers a different question from the one a firm lives with afterwards, which is what happens the first time a casket supplier raises a figure. In Wrenbook the general price list is an object inside the product, kept in versions, held per establishment, and the packages a family is offered are composed from its lines rather than typed in beside them, so changing a price is a change in the product, and a package keeps its parts when the list underneath it moves. Of the four other pages read for this comparison, Halcyon describes maintaining a product catalogue of "available products and pricing"; Osiris describes the entry at onboarding; Passare and Tribute describe the money side without describing the list. What changing a figure looks like after go-live is not described on any of them, which is a statement about those pages on the day they were read rather than a claim about what those products can do.
Four of the five vendors here price by conversation, so the answer to this question is whatever the quote says, and it is not on any page. Osiris publishes the closest thing to an answer, "Pricing is based on your at need call volume", which at least says the meter is calls rather than people, but the figure itself still comes from "Contact us for your custom quote". Wrenbook publishes "Unlimited users" on both of its plans, next to both of its monthly figures, and adding somebody is a function of the system: a teammate is invited into the organisation by email, and several establishments sit under that one organisation. So the fourth hire is a two-minute administrative act with no commercial consequence, and a firm can verify that before it buys rather than after. This is the smallest of the three situations we take, and it is the one a reader can check fastest, which is the point.
What each one does, and where it stops
Osiris
The only vendor of the five, besides us, that lets a buyer learn anything without a phone call. Its pricing page publishes a floor and its terms together: "plan prices start at $79/month and up", "Pricing is based on your at need call volume", and "We require no contracts or long-term commitments, just a simple monthly agreement that you can cancel at any time". Its home page repeats the shape, "Get all these features for just one low monthly fee" and "There are no contracts or hidden fees", and adds the door: "Try Osiris Free For 30 Days", with "no contract or long-term obligation, only a simple agreement". What it sells around the software is unusual in this category, because it is labour rather than features, and it is itemised: "Partnership with a Dedicated Customer Success Manager", "All Government Forms Included (Federal, State, Local)", "Complete Entry of Your Price Lists (GPL, CPL, OCPL)", and "Dedicated Time with a Quickbooks Integration and Accounting Specialist". The product itself covers the case and the money on it, described as "Schedule services, collaborate with families while on the move, arrange meetings, track sales", with "Capture eSignatures", "Media and File Storage", and "Osiris Family Collaboration connects funeral directors with their client families". Billing runs through "Osiris ePay allows direct billing with your client families", where you "Just send the invoice link to your client, payment is captured". It names a "2-way direct integration with both Quickbooks Desktop and QuickBooks Online" and a Dropbox integration for "Storage and file transfer". A crematory component tracks "cremation pickup and drop-off times, record when tasks are complete". For a firm that dreads the migration more than the subscription, that setup list is the reason to look here first.
A floor is not a price. What you actually pay is quoted, so the page says where the scale starts and nothing about where you land on it, and the larger tier sits furthest from any published figure: the page asks you to "Contact us for your custom quote" and carries a number, "Call or text us directly at (580) 686-4343", which tells you how the sale is expected to go. The claim that would settle the biggest question is also the one the page gives no way to check: "All Government Forms Included (Federal, State, Local)" names no state, no form number and no revision date, and a form set is exactly the thing a firm needs to verify before signing rather than after.
Passare
The widest of the five, and it names the reader it is built for on its own home page: "Funeral home software built for the one who does it all", under the line "You do it all. So should your software." It counts what that means, with "100+ Features to help you save time", "40+ integrations", "2,600+ Funeral homes using Passare" and a "96% Customer service approval rating", and groups the product into four promises: "Tools designed to keep your team connected", "Tools designed to help you connect with today’s families", "Tools designed to give you a clear view of your business", and "Tools designed to make managing finances a breeze". The family side is a product in itself, with a Planning Center, eSignatures and an AI Obituary Writer, and it publishes a figure for the use: "121K Family members collaborate online". The physical side has its own answer, Barcode Tracking, sold as a "digital chain of custody". The day is organised on Whiteboards, to "Organize cases with colors, icons, and labels", and intake has a machine behind it, an AI Scanner, to "Skip the paperwork and send first call and vitals". There is a mobile app on both phone platforms.
It publishes nothing about what any of it costs: www.passare.com/pricing returned a 404 on the day this page was read, so a firm sizing this against a smaller system has one figure to compare and no second one. The integration count is the other thing a reader cannot settle from the site, because the two pages that carry it do not answer in the same terms: the home page publishes "40+ integrations", while the integrations page publishes no figure at all and says "Passare works with dozens of the top funeral apps to make your team more productive – and save you a whole lot of headaches", naming partners including CFS, MKJ, Federated, PFA, Make it! Personal, Director’s Print Suite, Legacy.com, Tukios, Messenger and Batesville. Neither page names a state registry, so what filing a death record looks like from inside the product is a question for a demo rather than a claim on the site.
Halcyon
The one that reads this category as the office rather than the case, and says it in sentences a reader can act on. The case: "Securely enter and maintain your clients data, contacts, services, purchases and more." Process: "Document your process via configurable task lists for at need, preneed, inquiry, quote, trade cases and add-on purchases. Record notes, assign tasks as needed or automatically, and store documents all in one place." Reporting: "Quickly and easily create reports and interactive charts and graphs for financials, inventory, sales, clients, and services." Stock: "Use our Product Catalog feature to maintain your list of available products and pricing. Our inventory control feature allows you to enter and track any product you maintain in inventory." Bookkeeping: "Generate contracts, invoices and statements with the click of your mouse. Keep track of funding and payments." Documents: "Upload case documents and files into our secure web-based storage, and sign documents electronically." Forms come from a system library and "pre-fill with the data you have previously entered". Staff have their own tools, an employee directory covering direct and contract employees, and timesheet entry with flexible pay periods.
www.halcyondcms.com/pricing returned a 404 on the day this page was read, so nothing on the site sizes any of it. The add-on list is where a comparison gets harder rather than easier: Body Tracking, Credit Card Processing, the Arrangement Assistant, the QuickBooks integration and Electronic Signatures through its DocuSign partnership are each named as optional add-ons, so the base system and the system a buyer pictures are not the same purchase, and the page prices neither. And its "huge system library of forms" names no state, no form number and no revision date, which is the same gap Osiris leaves, on the same claim.
Tribute Management Software
The widest catalogue of the five by the count of named products on its home page, and it presents itself that way: "One Platform. Unlimited Possibilities." The management side is stated outright, "Manage your business, not just your cases", run "from a single cloud-based, digital whiteboard". Around it sits a list that no other vendor here matches for breadth, each part with its own name: Tribute Websites, Tribute OS, Obituary Writer, Tribute Store, Tribute Book, Tribute Video, Tribute Print, Tribute Pay, Lead Logic, Legacy Touch, Advance U, Guiding Grief and Parting Pro, plus Marketing Services and Tribute Spotlights. For a firm that has decided it wants one supplier and one invoice, this is the page that answers that.
www.tributetech.com/pricing returned a 404 on the day this page was read, so every route in is a demo and none of the named products carries a figure. Breadth is also the part of this decision that is hardest to reverse: a firm that puts its website, its store, its printing, its payments and its case file with one supplier replaces all of them in the same month if it leaves, which is a different kind of commitment from a subscription and is not priced on the site either.
Wrenbook ours
The smallest catalogue here, and it publishes both of its figures on the pricing page: Solo at "$149 /mo" for firms up to 75 calls a year, Standard at "$249 /mo" for firms up to 300, with "Unlimited users" on each, "No setup fees. No contracts. Free migration. Cancel anytime and take your data with you.", thirty days with no card and the data imported for you, and a data export that is one click, anytime. What it holds is the case and the money on it. The general price list is kept inside the product and versioned, held per establishment, and packages are composed from its lines rather than typed in beside them. The arrangement is the goods and services actually selected on a case, drawn from that list. The statement is itemised line by line and archived once it is settled, with payments recorded against the case. The people attached to a case are their own records, so the family, the informant and whoever is asked to sign are distinct from one another. The notes taken when the call came in are kept as they were written, and every field in the file carries where it came from. Documents are produced on the case and generated on demand, and signing one is served by its own function with the consent kept as a record beside it. Milestones are dated. The county is held as data on the case rather than as part of an address. Several establishments sit under one organisation, and teammates are invited into it by email. For Georgia it fills the death certificate worksheet (Form 3903, items 1–26b), the SSA-721 Statement of Death by Funeral Director, the disposition permit (Form 3934, O.C.G.A. § 31-10-20) and the cremation authorisation (Ga. Comp. R. & Regs. R. 250-6-.09), and it carries that state’s filing deadlines with the statute each one is read from: the death record at 72 hours from death under § 31-10-15(b), with the registrar of the county where the death occurred. Deleting an organisation’s data is a function of the system rather than a request to support.
Georgia is the only state built, so in the other forty-nine there is neither a filing clock nor a form set, and no roadmap of states is published. It records where a filing stands and does not push a case into a state registry. It exposes nothing to families: no firm website, no obituary page, no store, no online payment, nothing a relative can open from home. It tracks nothing physical, so no remains, no chain of custody, no vehicles, no rooms, no crematory. And it runs no business: no report, no dashboard, no consolidated figure, no stock of merchandise. Against a vendor that sends someone to load your forms and your price lists for you, the setup here is yours to do, on a product that covers one state.
Where this information comes from
- 01 Each vendor’s claims were read on that vendor’s own pages on September 7, 2026: osirissoftware.com and its pricing page, passare.com and its integrations page, the Halcyon funeral software page, tributetech.com, and our own pricing page. Where a URL returned a 404, the status is reported as it came back.
- 02 Three of the five pricing pages returned a 404 on that day. That is reported as what the page answered, not as a judgement about the vendor, and it is the reason three of the five products carry no figure here.
- 03 Passare’s home page and its integrations page describe the size of its integration list in different terms, and both are quoted rather than reconciled. An earlier reading of ours carried a figure the integrations page no longer shows; what is written here is what those pages said on the date above.
- 04 What a vendor says its product does is that vendor’s claim, attributed here rather than confirmed by use. There is no first-hand use of the four other products behind this page.
- 05 Where this page says a vendor’s page does not describe something, that is a statement about the pages listed above on the day they were read. It is not a claim about what those products can do, and the two are easy to confuse.
- 06 The figures Passare publishes about itself, its customer count and its approval rating, are reproduced as the vendor’s own claims. Nothing here tests them.
- 07 The description of Wrenbook comes from its own code and its own rendered pricing page rather than from a brochure, which is the stricter of the two sources and occasionally the less flattering one. Lines its pricing page carries that the code does not support are left off this page.
- 08 The date above is when these pages were read, not when this page was published. Vendors in this category change their pages without notice.